> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hifi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Proof of Address

> Proof of Address (PoA) documents are required to verify a user's residential or business address. Requirements differ for individual and business users.

## Individual Users

For individual users, PoA documents must:

* Confirm the current residential address
* Be issued within the **last 3 months**
* Exclude PO boxes and business addresses

**Accepted documents:**

* Voter registration
* Tax bill
* Phone bill
* Utility bill
* Bank statement
* Bank letter
* Lease agreement
* Driver License (US and Canada Only)
* ID Card (US and Canada Only)
* Residence Permit (US and Canada Only)

## Business Users

For business users, PoA documents must:

* Confirm the current operating address
* Be issued within the **last 3 months**
* Exclude PO boxes and virtual addresses

**Accepted documents:**

* Bank statement
* Utility bill
* Government-issued letter
* Office lease agreement

## Content Requirements

PoA documents must contain:

* Owner full name
* Full address (residential for individuals, operating for businesses)
* Issue date
* Issuing authority identification data

## Photo Requirements

PoA document photos must meet the following requirements:

* Original photo (static image), scan, or screenshot
* File format: JPG, JPEG, PNG, or PDF
* Both sides required if the document has data on front and back
* File size: Under 10 MB
* All information must be readable
* All corners of the document visible — no foreign objects or graphic elements
* Not edited with any software or converted to PDF