> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hifi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Liveness Checks

> Enhanced verification for UBOs or Individuals.

Users and businesses from high risk regions - or any case where our compliance team requires additional information - can be onboarded with additional compliance measures, and must complete a hosted identity and liveness check before being onboarded.

Check out [High Risk Regions](/v3/compliance/regions#high-risk-regions) for the countries that apply and the supported user types.

## How it works

<Steps>
  <Step title="Submit compliance check">
    Once the user's KYC/KYB information is updated, submit the information for compliance review.

    <Tip>
      For more details check out [KYC](/v3/core/compliance/kyc) and [KYB](/v3/core/compliance/kyb)
    </Tip>
  </Step>

  <Step title="Retrieve the verification link">
    If the UBO or the individual requires a liveness check, the verification link will be returned under `rfiActions`with type `COMPLETE_LIVENESS_CHECK`.

    **Example**

    ```json theme={null}
    {
        "userId": "usr_V3leEgLs3FJ4jcI7rfPWJ",
        "complianceStatus": "IN_REVIEW",
        "message": null,
        "rfiActions": [
            {
                "type": "COMPLETE_LIVENESS_CHECK",
                "message": "Please complete the liveness check via verification link",
                "verificationLink": "https://in.sumsub.com/websdk/p/sbx_iNZi5pTWEjmzOPEQ",
                "associatedPartyId": "ap_tIFGUMSVnyUrkc68kPqtV"
            }
        ]
    }
    ```

    <Info>
      Our compliance team may also reach out via email, including the liveness check link as an RFI.
    </Info>
  </Step>

  <Step title="Complete liveness check">
    Share the link with your user to complete the liveness check requirement. Once the liveness check is submitted, the compliance status will update if the result is valid.
  </Step>

  <Step title="Keep track of status update">
    Subscribe to the compliance webhook to receive real-time updates on the user's KYC/KYB status, or poll `GET /v3/users/:userId/compliance/status`.
  </Step>
</Steps>

## Getting Help

* 📧 **Email:** [support@hifi.com](mailto:support@hifi.com)
* 💬 **Slack:** Message us in our shared Slack channel

## Related Resources

* [KYC (Individual)](/v3/core/compliance/kyc) - Individual verification requirements
* [KYB (Business)](/v3/core/compliance/kyb) - Business verification requirements
* [Associated Parties](/v3/core/compliance/associated-parties) - UBO and control person requirements