Changelog

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Supporting Documents for Offramps

• Users can now attach supporting information when creating an offramp transaction via the dashboard or API
• API field: supportingInformation
• Enables faster reviews and improves overall settlement efficiency
• Highly recommended to reduce transaction friction due to RFIs

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TRON USDT Sandbox Support

• Added support for USDT on TRON within the sandbox environment
• Enables testing of TRON-based USDT flows prior to production use
• Expands multi-chain testing coverage for developers

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Dashboard Improvements

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Reports Page

• Enables developers to view and interact with key performance metrics
• Establishes a foundation for future custom metrics and analytics

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Wallet Balance Update

• Updated balance rounding logic to always round down, replacing previous half-up/half-down behavior
• Ensures more predictable and consistent balance displays

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⚠️ Breaking Changes - Testnet USDT

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Ethereum Sepolia USDT Token Update

• All previous testnet USDT balances on Ethereum Sepolia are no longer supported
• Use the new token contract for Ethereum Sepolia testing going forward

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Solana Devnet USDT Support

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New Features

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New Dashboard Home Page

• Introduced a redesigned dashboard home page with more relevant and actionable data
• Provides clearer visibility into account activity and system state
• Improves navigation and first-touch experience

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Transaction History Export

• Developers can now download transaction history directly from the dashboard across: Transfers, Swaps, Bridging, Onramps, Offramps
• Aids reporting, reconciliation, and operational analysis

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Authentication Improvements

• Updated the authentication architecture across our platform (both server and dashboard)
• This update improves overall platform security while simplifying the authentication process
• Dashboard interactions are ~40% faster as a result

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Transaction Cancellation

• Cancel an onramp
• Cancel an offramp

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Enhanced Transaction UI / UX

• Improved transaction flow across the dashboard
• Simplifies how users create and review transactions across onramp, offramp, swap, and bridging flows
• Improves clarity, reduces friction, and provides a more intuitive transaction experience

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TRON is live!

• Transfers
• Onramps
• Offramps
• Swaps
• Virtual Accounts

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Dashboard Improvements

• Introduced a compliance overview section to provide greater transparency and visibility into account status and requirements
• Improved onboarding experience to show compliance stage clearly

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Dashboard

• Replaced magic link login with OTP-based authentication to prevent user lockouts and improve reliability.
• Enhanced login page design across both light and dark modes for stronger visual consistency and brand alignment.
• Added transaction search and filtering across all transaction types to improve discoverability and user experience.

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Real-Time Payments (RTP) Now Live for USD Domestic Transfers

• Users can now select RTP for eligible USD domestic offramp transactions
• RTP is also supported for eligible Virtual Account (VA) deposits
• Enables near-instant settlement to support U.S. bank accounts
• Expands payout rails beyond ACH, Wire, and SWIFT—improving speed and operational flexibility for domestic USD transfers

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Dashboard

• Enhanced light mode for improved visual clarity and usability
• Optimized performance to reduce load times on the workflows user page
• Added Request Access functionality to streamline permission management
• Added bridging workflows directly within the dashboard
  • Users can initiate and manage bridging operations from the UI
  • Expands cross-network functionality without requiring API usage

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Documentation

• Updated the Global Network page to reflect the complete and current set of supported payment methods and corridors

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Offramp – Proof of Payment

• Automatic Proof-of-Payment generation for completed offramp transactions
• Provides downloadable and shareable confirmations for end recipients

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Chain + Token Support Expansion (Global Network)

• Added offramp support for USDC on Base
• Enabled offramp functionality for additional tokens: PYUSD, USDG, USDT

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Transaction “In Review” Status

• Onramp: IN_REVIEW → FIAT_PENDING
• Offramp: IN_REVIEW → CRYPTO_INITIATED
• Crypto Transfers: IN_REVIEW → INITIATED

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Legacy Events Deprecated

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Dashboard Improvements

• Added UETR visibility directly within the transaction view
• Enabled virtual account deactivation from the dashboard
• Added exact source and destination amount controls for off-ramp quotes (supporting both send exact and receive exact flows)
• Improved dashboard table search to prevent locking during active searches
• Removed optional and non-essential fields from global network off-ramp account creation
• Fixed team member invite flow to ensure proper redirection and completion

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Expanded Global Network Offramp Coverage

• Mexico
• Australia
• Turkey
• Israel
• New Zealand

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Dashboard Launch

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Focus Areas and Improvements

• Redirects from the legacy Dashboard
• Date and timezone handling fixes
• Sandbox/production environment switching
• Settlement rule rendering
• Onboarding flow improvements

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Expanded Coverage

• Added USD Global Network payout support via SWIFT to the Netherlands

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New Dashboard (Pilot)

• Rebuilt from the ground up for speed and performance
• Faster compliance experience with improved error handling
• New homepage, reports page, and approvals section
• Integrated support to send messages to Slack directly

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New KYC Status: RFI Pending

• Submissions will briefly be in PENDING (~ 2m)
• After this, the submission will progress to:
  • MANUAL_REVIEW - Your application is under review by our compliance team
  • RFI_PENDING - Additional information is required (Request sent via email)
  • APPROVED/REJECTED - Final state

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Improvements

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Proof of Address Automation for KYC Process

• KYC PoA RFIs will no longer trigger email notifications
• Instead, you can submit the PoA directly from the Dashboard or API

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New Features

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Solana Support - Global Network

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KYC & Identity

• UTILITY_BILL
• BANK_STATEMENT
• RENTAL_AGREEMENT
• TAX_DOCUMENT
• VOTER_REGISTRATION_CARD
• BANK_REFERENCE_LETTER
• LEASE_OR_TENANCY_AGREEMENT
• PROOF_OF_ADDRESS

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New Features

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Dashboard Swaps

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Sandbox KYC Simulations

• PENDING – Simulate applications awaiting review
• APPROVAL – Test approved verification flows
• REJECTION – Test declined verification scenarios

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Bug Fixes & Improvements

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Onramps

• Fixed: Bug affecting onramp transaction flows in African markets

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Offramps

• Fixed: amount_in_usd now correctly populates for all offramp transactions
• Fixed: USD offramp processing issues in Brazil related to billing configuration
• Updated: Documentation to resolve field inconsistencies

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Swaps

• Fixed: Amount mismatches and webhook delivery issues
• Added: Balance validation checks before swap initiation to prevent failed transactions

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Sandbox

• Simplified: Financial institution support in Sandbox for improved stability
• Updated: Documentation reflects the streamlined Sandbox setup

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Wallet Swaps

• POST /v2/wallets/swaps - Create a swap
• POST /v2/wallets/swaps/{swapId}/accept - Accept a swap
• GET /v2/wallets/swaps - List swaps
• GET /v2/wallets/swaps/{swapId} - Retrieve a swap

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New Webhook Events

• ONRAMP.TRANSACTION.CREATE
• OFFRAMP.TRANSACTION.CREATE

• ONRAMP.STATUS.*
• OFFRAMP.STATUS.*

• ONRAMP.RFI.OPEN
• ONRAMP.RFI.CLOSED
• OFFRAMP.RFI.OPEN
• OFFRAMP.RFI.CLOSED

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⚠️ Breaking Changes

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Dashboard Updates

• Added support for deleting offramp accounts.
• Enabled updating the compliance contact email from Developer > Team.
• Micro-deposits are now displayed in the Virtual accounts drawer.

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Fixes & Stability

• Resolved multiple KYC Link issues that prevented form submissions.
• Fixed a bug with accepting organisation invites.
• Fixed return-address issues affecting offramp quote generation.
• Resolved inconsistencies with wallet transfer errors.

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Transaction Approvals for Offramps

• Members can now initiate offramp transactions
• All member-initiated offramp transactions will always enter the transaction approval flow and require Admin approval

• Offramp transactions will enter the transaction approval flow only if requireApproval: true is set in the request body

• For offramps that enter the transaction approval flow, quotes are generated after approval to prevent quotes from expiring while awaiting review. This matches the behavior for bridging transfers.
• Expiration times: Transactions in PENDING_APPROVAL status will automatically expire if not approved or rejected:
  • Onchain transfers (wallet transfers, batch transfers, bridging): Expire after 1 week
  • Offramps: Expire after 1 day

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Instant Onramps

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USD SWIFT Expansion

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Updates to Accounts API

• idNumber: now optional (remains required for MXN)
• dateOfBirth: now optional
• formationDate: now optional

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Improvements

• KYC Links now autosave, resolving an issue in which forms could reset and lose previously entered data
• Offramp account holder types are now restricted to individual and business only

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Updates

• Added a “Find User” feature on the Compliance page to search quickly.
• Changed Transfers page on the Dashboard to Transactions. HIFI supports three transaction types: transfers (onchain), onramps and offramps.
• Improved legibility in drawers for usernames and lengthy IDs.
• Implemented retries for wallet swaps to improve reliability.

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Fixes

• Fixed a bug related to fee charging for refund wallet transfers.
• Updated the Global Network KYC response object to show a failed status when the sender’s country is unsupported, instead of throwing errors.
• Fixed an issue with required fields for KYC Links.
• Fixed an issue disabling production access for some customers.

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Reporting

• Generate metrics on transactions and user activity
• Preview report results before finalizing
• Create custom reporting templates tailored to your needs
• Access detailed reports through the API and Dashboard

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SWIFT Offramps