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KYC vs. KYB

Different information is required based on the user type, including both non-documentary and documentary verification.
For a business user, associated party, and ultimate beneficial owner (UBO) information is required in addition to the company information.
All KYBs will go through our compliance team’s manual review

Compliance Life Cycle

  1. Update compliance information – Upload the user’s profile via PATCH /v3/users/:user_id/compliance/profile
  2. Upload documentation – Upload the user’s documents via POST /v3/users/:user_id/compliance/documents
  3. Submit compliance application – Submit the user’s compliance data for screening via POST /v3/users/:user_id/compliance/submit
  4. Verification – HIFI reviews the submitted information
  5. Status updates – Receive results via webhook or by polling GET /v3/users/:user_id/compliance/status
  6. Revise information & documentation – If there’s an issue with the applicant’s information, update the affected fields and resubmit
  7. Resolve RFIs via email – Our compliance team may reach out for additional information

Compliance Statuses

Required Information

Getting Help

  • 📧 Email: support@hifi.com
  • 💬 Slack: Message us in our shared Slack channel