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Overview

Compliance links let you offload the collection of KYC and KYB information to a HIFI-hosted page. You generate a link, share it with your end user, and they complete and submit their compliance information directly to HIFI. When the user submits, the compliance check is initiated automatically - no separate submission call is required.
You can white-label this page with your own logo using a template ID. See the Customization section for setup instructions.
A compliance link can be issued to:
  • Create a new user – Collect compliance information from a user who doesn’t exist on the platform yet
  • Update an existing user – Request updated information from a user who has already been created

Request Fields

Provide userType to create a new user, or userId to request updates from an existing user - one or the other, depending on the use case.
Include a redirectUrl to send the user to a different page once they complete the hosted flow.
1

Create the link

Generate a compliance link for a new or existing user.

New User

Request

Existing User

Request
Response
If the link is created for a new user, a userId will also be returned in the response.
2

Share the link

Share the url from the response with your end user. They complete and submit their compliance information on the HIFI-hosted page, and the data flows directly to HIFI.If you provide a recipientEmail, HIFI can deliver the link to the user by email on your behalf.
On submission, the compliance check is initiated automatically.
3

Track the status

Once the user submits, a webhook will be sent out with the corresponding compliance link ID.Track their compliance status the same way as a directly created user - via webhook or by polling GET /v3/users/:user_id/compliance/status.

Customization

White-label the hosted page with your branding by including a templateId when creating the link.
1

Upload branding

2

Receive template ID

Once the logo is uploaded, your template ID will appear on the same page.
3

Use template ID

Include the templateId when generating the compliance link.

Getting Help

  • 📧 Email: support@hifi.com
  • 💬 Slack: Message us in our shared Slack channel