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Information Required

The questionnaire fields differ based on the user type. All fields are optional.

Example: Update the Questionnaire

Request
Response

Expected Behavior

The questionnaire is submitted as part of the user’s compliance application - it does not have a separate status. Update it before submitting the application for review, as described in KYC (Individual) and KYB (Business). If our compliance team needs the questionnaire updated after review, the application will move to REQUIRES_INFO with an UPDATE_QUESTIONNAIRE action in the rfiActions field.

Getting Help

  • 📧 Email: support@hifi.com
  • 💬 Slack: Message us in our shared Slack channel